Service Support

SERVICE

Integrity, Intentions, Professional, Responsible

FINCM FUTURE LASER insists on customer-centric, and provides our customers with thorough pre-sales and after-sales services such as quick-response, solution providing, installation, commissioning, training, maintenance and regular revisiting.

Sales Service

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INTELLIGENT PROCESSING SOLUTIONS

Pre-Sales

Provide professional consulting FINCM FUTURE LASER provides corresponding response quickly and equipment information according to customer needs;
Provide inspection and reception. Customers can make reservations for exhibition visit and site inspection.
Provide sample tests
For ensuring machine could satisfy all your working demand. Before signing the constract, FINCM FUTURE provide sample tests service.

After-Sales

FINCM FUTURE could provide installation, commissioning and training for users’ technicists, (including laser basic theory, safety protection, equipment operation and maintenance, etc.) ensures that users can get familiar with operation methods and put machines into use ASAP.
FINCM FUTURE provides TWO year warranty and lifetime maintenance. Free repair for mechanical failure and parts damage (no human factors and force majeure factors) under warranty (replacement parts except wearing parts are provided by FINCM FUTURE free of charge). Charging at cost when out of warranty;
After-sales service response quickly and actively. We offer remote service in 24hours/7days through network and phone calls to provide quick error diagnose and repair solution by professional engineers. Mainly used contacting APP are: WhatsApp,Wechat and so on.
FINCM FUTURE LASER revisits all customers regularly each year and provides technical support service at any time.

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Frequently Asked Questions

Laser tube cutting machine is mainly used for cutting high precision. Round tube, square tube, rectangular tube, oval tube, round tube, hexagonal pipe, angle iron, channel steel, I-steel, D tube and other metal pipe style.

It specializes in H-beam steel cutting. It is mainly used for Steel structure, shipbuilding, petrochemical industry, new energy, off-market processing, building materials decoration and other industries.

There are so many end-users in your country, and just we are looking for agent in your country, do you have any interest?

FINCM FUTURE LASER is a laser machinery manufacturer

Yes, we are offering samples for free charge but not delivery fees, please contact us for more information.

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